Terms of Service

Last updated: June 6, 2026

Overview

Welcome to Maine Baskets. The terms “we,” “us,” and “our” refer to Maine Baskets. Maine Baskets operates this store and website, BasketsMaine.com, including all related information, content, features, tools, products, and services in order to provide customers with an online shopping, gifting, order fulfillment, and delivery experience (the “Services”). BasketsMaine.com is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein, these “Terms of Service” or “Terms,” describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, accessing, or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access the Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your applicable jurisdiction, and you have given us your consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your name, email address, billing information, payment information, shipping information, recipient information, delivery instructions, and other order-related information. You represent and warrant that all information you provide through the website is correct, current, and complete, and that you have all rights necessary to provide this information.

You are responsible for maintaining the confidentiality of any account credentials associated with your account and for all activity that occurs under your account. We reserve the right to refuse service, close accounts, cancel orders, or restrict access to the Services where we believe these Terms, applicable law, or our policies have been violated.

Section 2 - Our Products

Maine Baskets offers gift baskets, add-ons, and related gifting products for delivery to recipients in Maine. Certain products may include food, beverages, alcohol where permitted, perishable items, seasonal items, specialty goods, or third-party branded products.

We make reasonable efforts to provide accurate product descriptions, images, prices, availability, and contents. However, colors, product appearance, packaging, containers, presentation, and arrangement may differ from how they appear on your screen due to device settings, photography, product availability, or presentation updates.

Product descriptions, images, prices, availability, contents, packaging, and presentation are subject to change at any time without notice at our sole discretion.

Because products may include food, beverages, alcohol, seasonal items, perishable items, specialty goods, or third-party branded products, substitutions may be made when necessary. When substitutions are made, we aim to maintain the overall intent, value, and presentation of the selected product.

Products may contain or come into contact with allergens, including but not limited to nuts, dairy, wheat, soy, eggs, sesame, or other allergens. Customers are responsible for reviewing product information and contacting us before ordering if they have allergy-related questions or concerns.

Section 3 - Orders

When you place an order, you are making an offer to purchase. Maine Baskets reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Maine Baskets confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it. Maine Baskets may be unable to accommodate cancellation, address change, delivery change, message change, or product change requests after an order is accepted or once preparation, fulfillment, substitution review, or delivery coordination has begun.

You are responsible for providing accurate buyer information, billing information, recipient information, Maine delivery address, phone number, delivery instructions, building access details, and any other information needed to fulfill and deliver the order.

If you provide incorrect, incomplete, or outdated recipient or delivery information, we may be unable to complete delivery. Additional charges, delays, redelivery fees, substitutions, or cancellation may result.

Section 4 - Prices and Billing

Prices, discounts, promotions, and delivery charges are subject to change without notice. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, delivery fees, customs, import charges, or other applicable charges.

Orders over $100 may qualify for free delivery where indicated on the website. Free delivery eligibility may depend on order subtotal, delivery location, product type, promotion rules, or other conditions shown during checkout.

You agree to provide current, complete, and accurate billing and payment information. We reserve the right to correct pricing or billing errors, cancel orders affected by such errors, and refuse or cancel orders where payment cannot be processed or verified.

Section 5 - Delivery

Maine Baskets provides gift basket delivery to recipients in Maine where delivery is available. Delivery availability is confirmed at checkout based on the recipient’s location.

Our standard delivery model is next-day delivery where available. Delivery dates, delivery windows, routing times, and transit times are estimates only and are not guaranteed unless expressly stated otherwise in writing by Maine Baskets.

Same-day delivery is not offered unless expressly stated otherwise on the website for a specific product, date, or location.

We are not liable for delivery delays, failed delivery attempts, or delivery issues caused by carriers, couriers, weather, traffic, road conditions, rural access limitations, building access issues, gated communities, hospitals, schools, offices, recipient unavailability, incorrect or incomplete delivery information, force majeure events, or other circumstances outside our control.

Delivery may be completed by Maine Baskets, fulfillment providers, delivery partners, couriers, logistics providers, or other service providers. Delivery procedures may vary depending on the recipient’s address, building type, product type, delivery partner, and applicable rules.

Section 6 - Recipient Information and Gift Messages

Because Maine Baskets is a gifting website, buyers may provide information about recipients. You represent that you have the right to provide recipient names, addresses, phone numbers, delivery instructions, company or building details, and other information needed to complete and support the order.

Personalized greeting messages may be included with orders where available. You are responsible for the content of any personalized message you submit. We reserve the right to refuse, edit, omit, or cancel messages that are unlawful, abusive, threatening, obscene, discriminatory, misleading, infringing, or otherwise inappropriate.

Gift messages may be printed, displayed, attached to the gift, shared with the recipient, and processed by service providers involved in preparing, fulfilling, or delivering the order.

Section 7 - Alcohol and Restricted Products

Some products or add-ons may include alcohol or other restricted items where permitted by applicable law. Alcohol availability depends on recipient location, product availability, delivery rules, and applicable laws.

By purchasing any product containing alcohol, you represent that you and the recipient are of legal drinking age and that the order complies with all applicable laws. Alcohol deliveries may require adult signature, age verification, or additional delivery requirements.

We reserve the right to refuse, cancel, modify, or restrict orders containing alcohol or regulated products if required by law, delivery rules, product availability, recipient location, or our internal compliance procedures.

Section 8 - Perishable Products

Some products may include perishable or temperature-sensitive items. Customers are responsible for ensuring that the recipient information, delivery address, and delivery instructions provided are accurate and suitable for receiving the order.

We are not responsible for product quality issues caused by recipient unavailability, delayed retrieval after delivery, incorrect addresses, weather exposure after delivery, building restrictions, or delivery instructions that prevent timely receipt of perishable items.

Section 9 - Intellectual Property

The Services, including trademarks, brand names, text, displays, images, graphics, product descriptions, product reviews, video, audio, page layouts, and the design, selection, and arrangement thereof, are owned by Maine Baskets, its affiliates, service providers, or licensors and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, display, publish, transmit, create derivative works from, or exploit any part of the Services without our prior written permission, except as permitted by applicable law.

Section 10 - Optional Tools

You may be provided with access to customer tools offered by third parties as part of the Services, including payment tools, support widgets, order tracking tools, chat tools, delivery tools, or other applications. We neither monitor nor have full control over all third-party tools.

Your use of optional third-party tools is at your own risk and may be subject to separate terms and privacy policies provided by the applicable third-party provider.

Section 11 - Third-Party Links

The Services may contain materials, applications, integrations, or hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating third-party materials, tools, services, or websites you choose to access.

We are not liable for harm, loss, or damages related to your use of third-party websites, tools, services, products, content, or resources.

Section 12 - Relationship with Shopify

BasketsMaine.com is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through the website are made directly with Maine Baskets.

Shopify is not responsible for the products, fulfillment, delivery, substitutions, customer support, or policies of Maine Baskets, except to the extent Shopify provides platform services subject to Shopify’s own terms and policies.

Section 13 - Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s privacy practices or the privacy practices of payment processors, delivery providers, support providers, order tracking providers, or other service providers involved in operating the Services.

Section 14 - Feedback

If you submit ideas, suggestions, feedback, reviews, proposals, plans, photos, comments, or other content, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise exploit such feedback in any medium for any purpose, including commercial use, where permitted by law.

You represent that any feedback or content you submit does not violate the rights of any third party and does not contain unlawful, abusive, defamatory, obscene, misleading, infringing, or otherwise inappropriate material.

Section 15 - Errors, Inaccuracies and Omissions

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, product contents, pricing, promotions, offers, delivery charges, delivery availability, transit times, product availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.

Section 16 - Prohibited Uses

You may access and use the Services for lawful purposes only. You may not access or use the Services:

• For any unlawful, fraudulent, malicious, abusive, misleading, or unauthorized purpose;
• To violate any applicable law, regulation, rule, or ordinance;
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
• To submit false, inaccurate, incomplete, or misleading information;
• To upload or transmit viruses, malware, or malicious code;
• To interfere with or circumvent the security features of the Services;
• To collect or track the personal information of others without authorization;
• To place orders using stolen, unauthorized, or fraudulent payment information;
• To purchase alcohol or regulated products in violation of applicable law;
• To submit unlawful, abusive, threatening, obscene, discriminatory, misleading, or inappropriate gift messages.

We reserve the right to terminate your use of the Services for violating any prohibited use.

Section 17 - Termination

We may terminate this agreement or your access to the Services, or any part thereof, in our sole discretion at any time without notice, including if we believe you have violated these Terms, applicable law, or our policies.

The obligations and liabilities of the parties incurred before the termination date shall survive termination of these Terms for all purposes.

Section 18 - Disclaimer of Warranties

The Services and products offered through the Services are provided “as is” and “as available” except as expressly stated by Maine Baskets. We do not warrant that the Services will be uninterrupted, timely, secure, error-free, or free from defects.

We do not warrant that product descriptions, images, availability, delivery timing, third-party tools, or website content will always be accurate, complete, current, or error-free.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Section 19 - Limitation of Liability

To the fullest extent permitted by law, Maine Baskets and its affiliates, partners, officers, employees, contractors, service providers, fulfillment providers, delivery partners, couriers, licensors, and suppliers shall not be liable for indirect, incidental, punitive, special, consequential, or exemplary damages arising from or relating to your use of the Services or products purchased through the Services.

To the fullest extent permitted by law, our total liability for any claim arising from or relating to the Services or products shall not exceed the amount you paid for the order giving rise to the claim.

Some jurisdictions do not allow certain limitations or exclusions of liability, so some limitations may not apply to you.

Section 20 - Indemnification

You agree to indemnify, defend, and hold harmless Maine Baskets, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, fulfillment providers, delivery partners, couriers, suppliers, and service providers from any claim, demand, loss, liability, damage, cost, or expense, including reasonable attorneys’ fees, arising out of your breach of these Terms, your violation of applicable law, your violation of third-party rights, your misuse of the Services, or information you provide in connection with an order.

Section 21 - Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. The remaining provisions shall remain valid and enforceable.

Section 22 - Waiver; Entire Agreement

The failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and any policies or operating rules posted by us on the website or in respect to the Services constitute the entire agreement and understanding between you and us regarding the Services and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written.

Section 23 - Assignment

You may not transfer or assign these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice.

Section 24 - Governing Law

These Terms shall be governed by the laws applicable in the jurisdiction where Maine Baskets is headquartered, without regard to conflict of law principles, except where applicable consumer protection laws require otherwise.

Section 25 - Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to the website. It is your responsibility to check this page periodically for changes.

Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

Section 26 - Contact Information

If you have questions about these Terms of Service, please contact us through the Contact Us page on this website.